Law Business Research

Law Business Research - Global Legal Information Services Company

Law Business Research is a technology-driven information services company dedicated to supporting the global legal industry through intelligence, analysis, and performance data, serving cross-border legal and corporate consulting scenarios.

LBR has an international team of more than 400 experienced professionals and a strong track record in providing information, engagement, and communication services to legal practitioners. As its global business continues to grow, the company needs a more secure and standardized way to manage contract signing and archiving.

Solution Overview

Law Business Research adopted eSignGlobal's SaaS-API solution to integrate e-signature capabilities into its Salesforce business management system. In practice, customer and quotation information is maintained within Salesforce, which calls eSignGlobal to initiate contract signing tasks during the business process.

After customers and LBR signatories complete signing online, the executed contracts are automatically sent back to Salesforce for archiving. This enables LBR to improve cross-border signing efficiency for legal service contracts and HR contracts while strengthening compliance across operations in the UK, China, the US, and other markets.

Q: What challenges did you use eSignGlobal to address?

LBR's business has maintained rapid year-on-year growth and further expanded its service footprint with the acquisition of Docket Navigator in 2021. As a result, LBR needed a secure and easy-to-use e-signature and contract management solution to support the continued expansion of its global business.

Q: What benefits has eSignGlobal brought to your company?

After integrating eSignGlobal, legal service contracts involving the UK, China, the US, and other markets can be completed online in conjunction with Salesforce. This has significantly improved the efficiency of LBR’s global operations and provided stronger compliance assurance throughout the process.

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