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Qingyunduan Digitizes Flexible Workforce Signing

Qingyunduan uses eSign.AI to move flexible workforce signing online, helping HR teams initiate tasks from a contract management backend, reach freelancers by email, and complete signing after passcode verification.

+120%efficiency

Signing efficiency improvement

From 7 days to 1 daycycle

Signing cycle shortened

60%cost reduction

Contract cost reduction

Company Introduction

Qingyunduan Information Technology is a business services company serving flexible workforce and corporate fiscal and tax service scenarios. The company focuses on using standardized internet products to help enterprises manage process challenges across workforce engagement, settlement, and tax administration. Qingyunduan provides flexible workforce solutions for enterprises and serves customers such as Autohome, ByteDance, Bilibili, Ele.me, and Kimi.

In flexible workforce operations, enterprises need to process high-frequency documents such as freelancer/payee identity verification and signing documents, merchant/enterprise settlement statements, and cooperation agreements. Qingyunduan needed signing tasks to be initiated from its contract management backend and delivered by email to external signers such as freelancers and creators, enabling them to complete passcode verification, document review, and online signing.

Qingyunduan flexible workforce signing and settlement scenario

Business Challenges

1. Freelancer signing parties were scattered, making manual outreach costly

In flexible workforce scenarios, signing parties are often freelancers, creators, or payees. They are numerous, geographically distributed, and not always managed within an enterprise’s internal systems. If signing tasks rely on manual one-by-one notifications, offline document delivery, or email attachment exchanges, the human resources team must continuously follow up on signing status.

The more scattered the signing parties are, the more easily missed signatures, delayed signatures, and unclear status tracking can grow into larger problems. For flexible workforce operations that require fast identity verification, signing, and subsequent settlement, signing notification efficiency directly affects personnel collaboration and business progress.

2. Settlement statements and cooperation agreements needed an online closed loop

Qingyunduan’s use cases cover freelancer/payee identity verification and signing, merchant/enterprise settlement statements, and cooperation agreement signing. These documents are tied to identity confirmation, settlement basis, and cooperation boundaries. If workflows are scattered across different tools or offline files, later search, review, and reconciliation become more complex.

Document signing among merchants, enterprises, and external individuals requires a clear chain for initiation, notification, signing, and retention. Without a unified workflow, the human resources team may struggle to confirm which documents have been completed and which are still pending, increasing pressure on later settlement and audit work.

3. External signer identity and document confirmation required verification

After freelancers or creators receive pending signing tasks, they need to confirm that they can securely access the corresponding documents and complete signing after reviewing the files. Without a basic verification mechanism, incorrectly forwarded signing links, actions by unauthorized individuals, or insufficient document confirmation may affect the credibility of signing results.

Although flexible workforce documents are processed frequently, they still involve identity, settlement, and cooperation responsibilities. The platform needed to complete access verification, document confirmation, and online signing without adding unnecessary operational burden for external signers, reducing management risks in remote signing.

Solution & Results

1. Initiating signing tasks from the contract management backend

Qingyunduan uses the contract management backend to initiate signing tasks, bringing documents such as freelancer/payee identity verification and signing documents, merchant/enterprise settlement statements, and cooperation agreements into an online signing workflow. Business users can initiate pending signing tasks from a unified entry point, reducing offline document circulation and manual ledger management.

This approach turns high-frequency human resources signing from scattered handling into centralized initiation. It helps the team manage document generation, task initiation, and subsequent status tracking more clearly, improving signing efficiency in flexible workforce operations.

2. Reaching freelancers and creators through email notifications

Freelancers or creators can receive pending signing tasks by email. Email notifications give external signers timely access to the signing entry point without relying on paper delivery or repeated manual reminders.

With contract signing notification capabilities, Qingyunduan can reliably deliver signing tasks to external individuals, reducing the human resources team’s workload for one-by-one communication and repeated follow-ups. It also gives signing parties a clearer entry point for pending tasks.

3. Completing online signing after passcode verification

After freelancers or creators receive a pending signing task, they enter the signing workflow through passcode verification and complete signing online after reviewing the document. Passcode verification provides a basic identity check for external signers accessing documents, reducing risks caused by incorrect signing, impersonation, or leaked links.

After online signing is completed, signing results can be retained within the business workflow, providing a document foundation for later personnel management, settlement reconciliation, and cooperation agreement queries. The human resources team can also manage signing results through the same online process chain.

Application Impact

Qingyunduan moved freelancer/payee identity verification and signing, merchant/enterprise settlement statements, and cooperation agreement signing online, reducing the cost of paper circulation, manual notifications, and status confirmation.

Signing tasks are initiated through a unified contract management backend and delivered to freelancers and creators through email notifications, making the external individual signing process clearer and more stable.

Online signing after passcode verification enables signing results in flexible workforce operations to become traceable records more quickly, providing a more stable process foundation for later settlement, tax administration, and cooperation relationship management.

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