Service Center

Webhook

Before using the features in this user manual, you need to understand the Webhook restrictions corresponding to different versions:

Trial Version: Does not support Webhook function
Basic Version: Does not support Webhook function
Professional Version: Supports Webhook function

Webhook is an asynchronous event notification service provided by eSignGlobal, which allows users to receive various event notifications in the system by configuring callback URLs. When a specified event occurs, the system sends an HTTP POST request to the user-configured URL, containing detailed information about the event. Users can choose to subscribe to events from different trigger sources, including:

SaaS Page Initiated: Events triggered by user operations directly on the SaaS platform.
Third-Party System Integration Initiated: Data change events triggered by external systems integrated via APPID.

Webhook will push event data to your specified callback address in real-time, ensuring you can timely obtain business status changes and achieve automated process integration.

Adding Webhook

Administrators can click the [Add Webhook] button in the [Settings - Webhook] menu to add a new Webhook.

Please enter the required information for the Webhook and click Save.

Explanation:

Webhook Name: A name for easy recognition
Callback URL: The callback address for receiving notifications
Event Type: Select the events you want to subscribe to
Trigger Source: You can choose to subscribe to events from different trigger sources

To ensure the credibility of the Webhook message source, the system provides a secret key verification mechanism. After successful saving, the system generates a secret key, please keep it properly.

Editing Webhook

In the management list, find the Webhook you want to adjust, and click the [Edit] button to update its settings.

Note:

When the status is disabled, you can edit the webhook.

Deleting Webhook

In the management list, find the Webhook you want to delete, and click the [Delete] button to update its settings.

Note:

When the status is disabled, you can delete the webhook.
Deletion requires double confirmation, please operate with caution.

Resetting Secret Key

In the management list, find the Webhook you want to delete, and click the [Reset Secret Key] button to regenerate a new secret key.
After the secret key is generated successfully, you can copy the key.

Viewing Webhook

In the Webhook list, you can view the details of the Webhook.

Webhook Event Explanation: https://www.esignglobal.com/zh-CN/developer-center/document/vfj16znziy18o17n4sc5y7ng