For active workflows
- Template version and document type
- Sender, approver and signer roles
- Identity and notification method
- Approval and signing sequence
- System callback and archive destination
The completed document is only one part of the record. A migration plan should define how the signed file, event history, identity evidence, authority proof, language version and originating business record remain retrievable for the retention period that applies.
Separate active workflows from completed agreements and identify document types with higher evidence requirements.
Specify which artefacts must be retained together for each document type.
Have legal, finance, HR, procurement and operations retrieve a representative completed record from the target retention arrangement.
Assign archive, retrieval, access-control and escalation owners by entity and function.
Run a post-cutover sample check to confirm business records still link to retrievable evidence.
A file alone may not preserve the event and identity context needed for internal, audit or dispute review.
A retained file that no longer links to the CRM, HRIS, procurement or case record is harder to find and govern.
If no entity owns retrieval and retention, evidence may become inaccessible even when it still exists.
The completed, signed version of the document — including any attachments, exhibits, and the language version that was actually signed — is the anchor of the evidence package.
The timestamped sequence of sends, views, signing, and rejections shows how the document moved through the workflow. It is the audit trail that explains the final state of the record.
For higher-risk documents, retain how each signer was identified (email, SMS OTP, e-KYC, certificate) and any evidence of authority — approval records, delegation, or authorization letters.
The signed document should link to its originating business record — CRM opportunity, HR file, purchase order, or case number — so retrieval starts from the business question, not from a file dump.
| Before migration | After migration | |
|---|---|---|
| Signed file | Lives in the source platform with its original context | Must be exported and re-linked to the archive without losing the final version |
| Event history | Available in the source platform's audit log | Must be exported or preserved, or the workflow narrative is lost |
| Identity evidence | Referenced in the source platform's signing records | Must be mapped to the same agreement so verification remains possible |
| Retrieval | Native search and report tools | Depends on the target archive's indexing, access control, and ownership |
| Ownership | Defined by the source platform's admin and retention settings | Must be re-assigned explicitly by entity and function |
An audit trail is the sequence of transaction events. An evidence package brings the relevant document and supporting records together for review or retention.
