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Supplier collaboration: E-commerce companies and suppliers sign product purchasing agreements, supply contracts, or quality assurance documents online. Completed documents can be archived and synchronized with ERP.
Customer Pain Points
After a purchasing relationship is confirmed, supplier agreements may still rely on in-person signing or courier delivery. Even after merchant qualifications are approved, onboarding documents may still need to be created, sent, and tracked separately, leaving business records and signed documents scattered across different locations. eSign.AI supports initiating signing from contract templates, allowing partners to review and confirm documents remotely on desktop or mobile devices. Signed documents can be archived, while supplier collaboration documents can also be synchronized with ERP, reducing manual initiation and cross-regional document circulation while improving supply chain collaboration efficiency.
Use Cases
Different business relationships involve different documents and participants. Signing workflows can directly support procurement, onboarding, cross-border fulfillment, or marketing partnerships.
Platform onboarding: After merchants submit their materials and pass qualification reviews, the platform generates onboarding agreements, terms of service, or deposit agreements based on merchant data and sends them to merchants for signature.
Cross-border trade: Cross-border e-commerce companies and overseas partners remotely sign purchase contracts, overseas warehouse agreements, or international logistics contracts, reducing reliance on cross-regional in-person signing and courier delivery.
Livestream marketing: Livestreaming platforms, brands, and hosts confirm partnership agreements, promotional contracts, or commission settlement agreements online, with confirmation records retained for all parties.
Key Features
Flexible Signing
Signing task settings can be adjusted to suit business needs, with support for bulk signing, scheduled signing, automated signing, and signing in designated locations. Signers can complete agreements on desktop or mobile devices.
e-KYC Identity Verification
Integrates with trusted identity verification services in multiple countries, supporting identity document and holder verification as well as authentication through comparison with CA databases to verify signer identities.
Centralized Template Management
Enterprise administrators centrally maintain business contract templates to ensure consistent document versions and standardized terms while reducing repetitive contract maintenance.
Customer Stories
Marketplaces and retail brands sign merchant agreements, procurement contracts, and employment documents across borders every day. Three deployments show how seller onboarding and procurement signing move online.
Fruugo
Fruugo moved merchant settlement agreement signing online so sellers in different jurisdictions and the UK platform entity complete onboarding without international mail. Centralising the flow gives the marketplace a clearer view of merchant onboarding status and keeps the executed agreement with the correct parties, with retained records supporting later compliance needs.
Goldlion
Goldlion moved quotation and procurement agreement signing online through SaaS plus Open API integration with its internal systems. Documents follow one process from initiation and notification to signing and archiving, with permission control isolating data between departments and supporting compliant signing across Hong Kong and mainland China.
Canada Goose
Canada Goose moved procurement agreement and HR employment contract signing online across its Canadian headquarters and China business. Microsoft Entra SSO and Open API integration bring signing access closer to its internal identity system, and document tracking and audit trails keep contract management across both markets controllable and traceable.
Frequently Asked Questions
Not necessarily. In its first phase, 加拿大鹅 adopted SaaS pages and used Microsoft Entra ID to manage accounts and contract signing. eSign.AI was later integrated with Workday.
