E-commerce E-signatures: Connecting Suppliers, Merchants, and Cross-Border Partners

Customer Pain Points

After a purchasing relationship is confirmed, supplier agreements may still rely on in-person signing or courier delivery. Even after merchant qualifications are approved, onboarding documents may still need to be created, sent, and tracked separately, leaving business records and signed documents scattered across different locations. eSign.AI supports initiating signing from contract templates, allowing partners to review and confirm documents remotely on desktop or mobile devices. Signed documents can be archived, while supplier collaboration documents can also be synchronized with ERP, reducing manual initiation and cross-regional document circulation while improving supply chain collaboration efficiency.

Use Cases

Different business relationships involve different documents and participants. Signing workflows can directly support procurement, onboarding, cross-border fulfillment, or marketing partnerships.

01

Supplier collaboration: E-commerce companies and suppliers sign product purchasing agreements, supply contracts, or quality assurance documents online. Completed documents can be archived and synchronized with ERP.

02

Platform onboarding: After merchants submit their materials and pass qualification reviews, the platform generates onboarding agreements, terms of service, or deposit agreements based on merchant data and sends them to merchants for signature.

03

Cross-border trade: Cross-border e-commerce companies and overseas partners remotely sign purchase contracts, overseas warehouse agreements, or international logistics contracts, reducing reliance on cross-regional in-person signing and courier delivery.

04

Livestream marketing: Livestreaming platforms, brands, and hosts confirm partnership agreements, promotional contracts, or commission settlement agreements online, with confirmation records retained for all parties.

Key Features

01

Flexible Signing

Signing task settings can be adjusted to suit business needs, with support for bulk signing, scheduled signing, automated signing, and signing in designated locations. Signers can complete agreements on desktop or mobile devices.

02

e-KYC Identity Verification

Integrates with trusted identity verification services in multiple countries, supporting identity document and holder verification as well as authentication through comparison with CA databases to verify signer identities.

03

Centralized Template Management

Enterprise administrators centrally maintain business contract templates to ensure consistent document versions and standardized terms while reducing repetitive contract maintenance.

Customer Stories

Fruugo

Fruugo introduced eSign.AI to apply electronic contract signing to merchant onboarding and human resources use cases.

渝欧跨境电子商务股份

渝欧跨境 uses eSign.AI for procurement, sales, and order use cases, signing related contracts and agreements online.

美鹰家居

美鹰家居 uses standard SaaS services to centrally manage global procurement documents and business document templates, while completing signatures, company seals, and archiving online.

加拿大鹅

In its first phase, 加拿大鹅 adopted SaaS pages and used Microsoft Entra ID to manage accounts and contract signing. eSign.AI was later integrated with Workday. Procurement and supply agreements, as well as internal human resources management contracts, were thus incorporated into digital signing and management workflows.

Explore merchant onboarding and platform agreement signing use cases Learn about sending and signing contracts online and integrating with business systems Learn how to centrally manage e-commerce agreement templates Learn how to send supplier agreements in bulk Schedule a demo of the eSign.AI e-commerce signing solution

Frequently Asked Questions

Not necessarily. In its first phase, 加拿大鹅 adopted SaaS pages and used Microsoft Entra ID to manage accounts and contract signing. eSign.AI was later integrated with Workday.