Online Overseas Franchise Signing: Yang Guo Fu Unifies Dual-Domain Contract Management

Company Introduction

Yang Guo Fu is a leading malatang restaurant brand that began in 2003. Through a chain franchise model, the company has built a large store network and expanded into overseas markets including South Korea, Thailand, and Singapore.

As its international business grows, Yang Guo Fu needs to manage overseas franchise agreements, supply agreements, and domestic contract workflows at the same time. The company handles around 150 overseas signing documents per year and approximately 50,000 mainland China contracts per year.

Business Challenges

Overseas franchise expansion brought new contract management complexity:

• Overseas franchisees and suppliers are distributed across multiple countries and regions.
• Paper-based signing could take more than 20 days and created high coordination costs.
• Overseas and mainland signing processes had different identity verification and notification requirements.
• Contract templates, payment review, seal use, and archiving needed to be managed consistently.

Yang Guo Fu needed a unified platform that could support both overseas and mainland signing while preserving different compliance and execution requirements for each signing domain.

Solution & Results

With eSign, Yang Guo Fu built a dual-domain electronic signing process for overseas and mainland contracts. The platform supports franchise agreement templates, supply agreement templates, signing initiation, signer notification, payment review, seal approval, and smart archiving.

For overseas signers, the process uses email reminders and offline passcode verification to support remote signing. For mainland signers, the process can support SMS notification, real-name authentication, signing willingness confirmation, and electronic seal execution.

The same platform now supports cross-border and domestic contract management, allowing business, finance, and contract management teams to work from a consistent process and archive documents in a unified manner.

Application Impact

Yang Guo Fu reduced overseas franchise signing from more than 20 days to online completion. Signing efficiency improved by 120%, while contract management efficiency improved by 200%.

The unified model helps Yang Guo Fu support faster overseas store expansion, reduce contract coordination work, and maintain a more standardized signing and archiving process across franchise and supply chain scenarios.

Related Reading

• Electronic Signature Solutions for Franchise Chains — Franchise signing solutions for Yang Guo Fu’s dual-domain (KR/TH/SG) contract management.