Online Signing for Global Procurement Documents, MYHOME Accelerates Supply Chain Collaboration

Company Introduction

MYHOME is a cross-border retail group focused on the design, R&D, and sales of home products. Its China operations have a branch in Hangzhou and offices in Huzhou, Fujian, and other locations. Overseas, the company has invested in and established subsidiaries in Vietnam, the United States, Europe, and other countries and regions.

Today, MYHOME has more than 800 employees across China and overseas markets, has served over 10 million customers, and operates more than 10 overseas warehouses. Its business covers the full chain of global home product R&D, supply, and sales. As the company continues to expand across North America, Europe, Asia, and other markets, the signing, approval, and management of global procurement and supply chain documents have become a key foundation for cross-regional collaboration.

Business Challenges

1. Global procurement documents circulated inefficiently across regions

MYHOME’s sales channels are rooted in three core markets: North America, Europe, and Asia. Its supply chain and procurement operations involve subsidiaries in multiple regions, overseas warehouses, and business owners. If procurement contracts, business documents, and related files rely on paper circulation or email back-and-forth, the process is easily affected by time zones, regional differences, and cross-team coordination.

Inefficient cross-regional document circulation can directly affect procurement confirmation, supply chain collaboration, and subsequent financial processing. Business teams need to repeatedly confirm document versions and signing progress across different countries and regions, which continuously increases management costs.

2. Procurement and business documents lacked unified template management

MYHOME needs to handle multiple types of business documents in global procurement and supply management. If different regions and branches maintain their own document formats and signing workflows, inconsistencies can easily appear in templates, fields, and approval standards.

Fragmented template management affects document initiation efficiency and increases the difficulty of later review, archiving, and compliance checks. For a cross-border retail group, the faster global business expands, the more important standardized document management becomes.

3. Branch members and approval workflows needed centralized management

MYHOME needed to manage members across group branches in a unified way and add approval workflows during document signing when required, so responsible managers could approve before subsequent actions continued. Without unified management for members across subsidiaries in different regions, signing permissions and approval responsibilities can become unclear.

When transaction and finance documents involve security and compliance requirements, approval and member permission management are especially important. If the process lacks online traceability, it becomes difficult for the company to track who initiated, approved, and signed a document, as well as how the final file was archived.

Solution & Results

1. Building an online signing system for global business regions

MYHOME partnered with eSign.AI and adopted standard SaaS services to provide contract signing and document management services for members across regional subsidiaries. Procurement contracts and business documents can now be signed, sealed, and archived online, reducing paper-based circulation across regions.

With online signing, MYHOME moved global procurement and supply chain business documents from fragmented circulation to unified processing, helping procurement and finance teams confirm documents and manage follow-up work more efficiently.

2. Unifying template management for procurement and business documents

After business owners confirmed internal processes and requirements, MYHOME worked with the eSign.AI customer success team to complete system initialization and configuration, enabling unified management of global procurement and business document templates. Business teams can initiate signing based on standard templates, reducing repeated configuration and differences in document standards.

With unified templates, branches in different regions can process procurement contracts and business documents under the same rules. Document initiation, approval, signing, and archiving become more standardized, creating a replicable foundation for future business expansion.

3. Centralized member management and configurable approval workflows

The solution supports unified member management across group branches, helping MYHOME manage permissions and collaboration boundaries within a multi-region organization. Approval workflows can be added during document signing as needed, allowing responsible managers to approve before signing or archiving continues.

Through member management and approval workflow configuration, MYHOME can better control circulation permissions for transaction and finance documents, improve security and compliance management, and create traceable records for key business steps.

Application Impact

MYHOME has gradually replaced offline paper-based procurement files and business documents with online electronic signing, archiving, and evidence preservation, improving the circulation efficiency of global procurement and supply chain documents.

After unified template management for global procurement and business documents was implemented, members across regional subsidiaries can process documents under standardized workflows, reducing repeated confirmations and version differences in cross-regional collaboration.

Unified member management and approval workflows help MYHOME strengthen security and compliance management for transaction and finance documents, providing a more stable signing and management foundation for business collaboration in North America, Europe, and other overseas markets.

Related Reading

• Electronic Signatures for Procurement & Supply Chain: PO, Supplier Contracts & Cross-Border Sourcing — Procurement signing at scale, matching MYHOME’s global procurement document program.