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Vinotek

Before using the features in this user manual, you must first understand the scope of Vinotek digital signing:

  • Vinotek is applicable for scenarios where individual signers use Indonesia’s local digital signing capabilities to complete signing.

  • Currently, it only supports [Indonesian individuals].

  • Before using Vinotek, the signer must have a Vinotek account that has been fully activated with real-name verification.

When using eSign.AI Vinotek digital signing, after placing the signature, the signer can receive a verification code via the email address registered with Vinotek and fill in the reason for signing to complete the process. If you do not yet have a Vinotek account, you can initiate registration directly from the signing popup window and continue signing after completing real-name activation according to the email instructions.

Selecting Vinotek

  1. The signer opens the document to be signed and places or confirms the signature as prompted on the page.

  2. Click [Submit].

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  3. In the [Digital Signing] popup, select [Vinotek].

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    Note:

    • If you do not see [Vinotek], it means the Vinotek plugin is not installed in the current workspace.

    • Vinotek currently only supports Indonesian individuals; non-Indonesian individuals and corporate entities are not supported at this time.

  4. Click [Next].

Existing Vinotek Account

  1. On the Vinotek account page, select the option to use an existing account.

  2. Enter your Vinotek registered email address.

  3. Click [Next].

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  4. The system will send a verification code to that email address. If the system cannot find a Vinotek account associated with that email, the page will prompt you to confirm the email address or complete registration first.

Registering a Vinotek Account

  1. If you do not yet have a Vinotek account, click the registration link in the Vinotek popup.

  2. Confirm the entity type as [Indonesian Individual].

  3. Fill in your name and email address.

  4. Click [Initiate Registration].

  5. The system will notify you that the activation email has been sent to the email address you provided.

  6. Open the Vinotek activation email in your inbox and follow the instructions to complete real-name activation.

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    Note:

    • Real-name activation is completed on the Vinotek page; eSign.AI does not collect your real-name information.

    • After completing activation, please return to the signing page and continue signing using the email address registered with Vinotek.

    • If the page indicates that the email address is already registered, please go back to the existing account process and enter that registered email address directly to sign.

Enter Verification Code and Complete Signing

  1. After entering the verification code page, check the email where you received the verification code.

  2. Enter the verification code received in the email. If you do not receive the email for a long time, please check your spam folder or click [Resend].

  3. Fill in the reason for signing.

  4. Click [Complete Signing].

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  5. After successful verification, the system will complete the signing and display the signing success page.

Account Exception Handling

  1. If the page prompts that the account has not been activated, please go to the Vinotek activation email to complete real-name activation, then return to the signing page to continue.

  2. If the page prompts that the registration review was not passed, you can click [Re-register] to initiate the application again.

  3. If the page prompts that the certificate has expired, been revoked, or is invalid, you can click [Reactivate].

  4. After re-registering or reactivating, please go to your email to check the Vinotek email and follow the instructions in the email to complete the process.

  5. After completion, return to the signing page and re-enter the Vinotek registration email to continue signing.